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Valley Water, City of San Jose and National Weather Service urge the community to prepare for winter storms

November 13, 2024
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Valley Water, the City of San José and the National Weather Service urged the community to prepare for winter storms during a news conference held today at a sandbag distribution center in San José.

Last winter, Valley Water partnered with the County of Santa Clara and local cities to help residents stay safe by distributing 140,000 free sandbags. Valley Water is committed to working with local agencies and the community to help everyone be aware, ready, and safe during extreme weather events.
"Our climate is changing, and we all need to prepare for storms and the potential for floods," said Nai Hsueh, Valley Water Board Chair. "We are asking the community to ensure they are flood safe".

Santa Clara County has more than 54,000 properties in Special Flood Hazard Areas as designated by the Federal Emergency Management Agency (FEMA). It is important that homes and businesses in these areas are aware of their flood risk, that residents know where to get free sandbags before a flood, and that they have downloaded ALERTSCC, Santa Clara County's emergency app.

During severe storm events and high flows in flood-prone creeks, Valley Water works closely with partner agencies and other stakeholders to ensure a coordinated approach to safeguarding life and property. Preventing flooding by removing obstacles from creeks is a top priority before, during and after storms.
"Valley Water's and our partners' projects have improved flood protection for more than 100,000 homes, businesses, and properties," says Richard Santos, Valley Water Board Vice Chair. "However, parts of Santa Clara County are susceptible to flooding, especially from creeks that can rise quickly when obstructed by debris or fallen trees. That's why it's so important for everyone to be prepared."

Residents can report creek blockages by calling Valley Water's Watersheds Operations and Maintenance Hotline at 408-630-2378 or online at access.valleywater.org. In San José, residents can report clogged storm drains, flooding in the street, downed trees or limbs, or broken traffic signals to the Department of Transportation Dispatch at 408-794-1900.

“The City of San Jose partners with Valley Water and the County to keep our communities safe from winter storms long before the first drop of rain falls,” San Jose Mayor Matt Mahan said. “Our homeless neighbors living along our waterways face higher risks as water levels rise which is just another reason it is so important to create basic, managed places that get people off the streets and away from the creeks quickly.”

Valley Water can help you prepare by using our flood preparedness portal. Residents are encouraged to visit Valleywater.org/floodready to find out how you can be flood safe.


Valley Water manages an integrated water resources system that includes the supply of clean, safe water, flood protection and stewardship of streams on behalf of Santa Clara County's 2 million residents. The district effectively manages 10 dams and surface water reservoirs, three water treatment plants, an advanced recycled water purification center, a state-of-the-art water quality laboratory, nearly 285 acres of groundwater recharge ponds and 333 miles of waterways. We provide wholesale water and groundwater management services to local municipalities and private water retailers who deliver drinking water directly to homes and businesses in Santa Clara County.